FAQ

Preguntas frecuentes

Procurement & Technical Questions

Quick answers for buyers planning stage lighting, kinetic lighting and OEM/ODM projects.

What is your MOQ?

MOQ depends on the product model and customization level. For standard products, our sales team can confirm the most practical order quantity after reviewing your project.

What is the typical lead time?

Lead time varies by product, order quantity and production schedule. Standard project communication usually includes production timing, testing time and shipping preparation.

Do you support OEM service?

Yes. XLIGHTING supports OEM and ODM cooperation for qualified B2B projects, including product configuration, branding support and project-specific communication.

What warranty do you provide?

Warranty terms depend on product type and order details. We recommend confirming the exact warranty policy with your quotation and product specification sheet.

Can you arrange shipping?

We can support international shipment coordination and provide packaging information for stage lighting products based on the order and destination.

Are your products compatible with DMX?

Many XLIGHTING products support DMX control. Specific channel modes, control options and compatibility details should be checked on the product parameter sheet.

Do you provide installation support?

For project buyers, we can provide product information, wiring guidance and technical communication to support installation planning and commissioning.

FAQ | Preguntas frecuentes | XLIGHTING